D. is the answer Because bias does not mean it's always inaccurate, it can be accurate.
Explanation:
FIVE TIPS TO HELP YOUR DENTAL RECEPTIONIST WHEN CALLING YOUR PATIENTS
- Sit up straight and smile before each call. ...
- Let patients speak without interruption or placing them on hold. ...
- Be well versed in practice FAQ's and always have a script handy. ...
- Probe for more information. ...
<h3>-XxItzAdiXx</h3>