Kenya invests in stocks, bonds, and mutual funds.
The key factor distinguishing retailers from other members of the supply chain is that they sell to customers for their personal use.
<h3>What do you mean by customers?</h3>
- A client is someone who purchases goods, services, products, or ideas from a seller, vendor, or supplier in exchange for money or another useful consideration.
- This definition applies to sales, business, and economics.
- Customers who frequently purchase from a business establish conventions that enable regular, sustained trade, which enables the business to create statistical models to improve production procedures (which alter the nature or form of goods or services) and supply chains (which changes the location or formalizes the changes of ownership or entitlement transactions).
<h3>What types of customers are there?</h3>
- 5 different consumer types
- New customers.
- Impulsive buyers.
- Angry customers.
- Persistent customers.
- Loyal customers.
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The main impact that the 5 Total Quality Management have on Woolworths is that it helps quality assurance for customers.
<h3>What is the
Total Quality Management?</h3>
This is a management system that is assert that all staff must be committed to maintaining high standards of work in every aspect of a company's operations.
The five concept of Total Quality Management includes:
- Produce quality work the first time
- Focus on the customer
- Have a strategic approach to improvement
- Improve continuously
- Encourage mutual respect and teamwork.
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