The right answer for the question that is being asked and shown above is that: "Empathy - share and understand other person's feeling." While you're working in a sales office, the office manager says that the sales staff should try to use an empathetic tone when speaking with customers. In he word empathetic, the root means <span>Empathy - share and understand other person's feeling</span>
Answer: Job analysis
Explanation: Job analysis refers to the analysis performed for the placements of the job in an organisation. In simple words, it is focused on knowing the human requirements needed to perform a task.
In the given case, Sharon is trying to understand the know how of the job she is going to perform from Michele. She is trying to learn the functions she has to perform on her duties.
Hence we can conclude that Sharon is performing job analysis.
Answer: "Democratic"
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Business and economics is basically the study of the production,distribution of resources to provide goods and services