Not sure if you're given actual answer options but from what I can see, I can conclude that the answer should be auditory :) hope this helps!
Answer:
False
Explanation:
A claim letter (also called a claim message) is a type of a persuasive letter identifying a problem with a product or service, sent by a customer to an agency or business. It may also be referred to as a letter of complaint.
When writing a claim message, you should focus on the most important facts. No unnecessary details, like a blow-by-blow chronology, are needed. You should include the reason for writing, what went wrong and what you'd like to happen. An effective claim message is written in a formal style, as anger and emotion are not an effective method of persuasion.
The answer is D. All of the other claims focus on giving the students an easier time at the expense of the school, while answer D makes the argument that it would benefit the school.