Internal conflict is the point at which a character has to decide to admit to themselves what the issue going on in their head is and to take some sort of action on it. For some characters such as Dante (Dante's Inferno), this is dealing with depression and seeing the things that await him in Hell if he commits suicide. For others, it's working an issue that is a part of their past, such as PTSD flashbacks from war.
I'm not entirely sure how to say where in a story this conflict takes place, as it varies from piece to piece. Hopefully, however, this provides some better understanding of the concept.
It's either A or C, sorry if I'm wrong
Prefects
Observe the school rules at all times.
Be dressed appropriately at all times.
Maintain an excellent attendance record.
Be punctual for your duties.
Maintain a perfect behavioural record.
Be positive and enthusiastic.
Be able to encourage and motivate fellow students.
Answer:
Coach told us we should stay lose before the championship match, and that we should think soothing thoughts. "The best way to lose a big game is to forget and have fun," he said. "That's one of the main principals I stick to: Enjoy yourselves." Now, the other team is over there in their locker room. They're jumping around and screaming, but that's not who we are, we're laid-back dudes. That's why last year when I took this job, I choose a surfing beagle as our mascot. Now let's go out there and have a swell time. Who's with me?
(I was kinda confused since it didn't make sense for me, so it was kinda wonky, but I hope this helps <3 )