Answer: used concepts to simplify and order the world around us, categories: objects, events, ideas, or people
hierarchies: subdivide categories into smaller more detailed units, prototypes: best example
algorithm: time-consuming but thorough set of rules or procedures
heuristics: simpler way of thinking, solve problems but maybe incorrect solutions
insight: flash of inspiration that solves problem
representativeness heuristic: judge likelihood of things in terms of how they represent our prototype
availability heuristic: judge likelihood of things based on how vivid they are or how readily they come to mind.
Explanation: i hope that helped!