The statement that describes a gothic element in the excerpt "The Lady Maid's Bell" that would show a social attitute at that the time of the Wharton's was "Some ladies are very stiff about having their servants’ friends in the house overnight."
Well, look at it this way, if you were selling some kind of item, you would want to establish trust, and then provide the person with information and facts about that item. You would not want to threaten the person that you are trying to sell to with any sort of language, gestures, or body language. You would want to remain calm and collective with a smile on your face. The same thing goes with online sales, you would still want to follow everything else but the last one.
So the answer is: D
Not sure about sentence 1. number two means when some information is lost when translating a text because it cannot be made into a certain language. its like those videos where they translate something through like 10 languages and some words get lost in the process.