The firms may need to focus additional effort on retention strategies.
Retention strategies are means employed by firms to retain their customers both new and existing, over some specified period.
Where a company has high customer retention, it means customers would continue to patronize the company's products and not not defect to another product or business.
Customer retention process starts with the first point of contact in an organization and spread through the whole duration of the customer's relationship with the organization.
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Answer:
unique prroducts
Explanation:
A product is a commodity when all units of production are identical, regardless of who produces them. However, to be a differentiated product, a company's product is different than those of its competitors. On the continuum between commodities and differentiated products are many degrees and combinations of the two.
Answer:
The rewards and punishment serve the purpose of motivating the employees.
Explanation: First of all, we must establish that companies should have set guidelines or principles on which they operate, especially when it comes to ethics and acceptable workplace behavior.
Secondly, we must acknowledge the fact that there is always a reward or consequence for our actions. Especially in the workplace where employees are constantly monitored.
Now, based on the Theory X of management that was developed by Douglas McGregor, which basically states that employees are unmotivated and unwilling to work, and as a result of this, they need to be constantly prompted, rewarded or punished to make sure that they complete their tasks.
So to answer the question, the rewards and punishments serve the purpose of motivating the employees to be of good conduct in the workplace, because if this is not done, bad behavior might spread throughout the company and this will cause further problems.
The correct answer is <span>a.Because an older person has less time to make up for bad investments
Young people have their entire life to fix their bad investments and can invest into new things that are up and coming and developing. Older people don't have time for that and have to approach investments differently.</span>
Answer:
Since the real rate of interest is negative, this means that the purchasing power of the savings have decreased over the year.
Explanation:
Data provided:
Interest rates = 7.85 %
The rate of inflation = 12.3 %
Now,
The Real interest rate is calculated as :
Real interest rate = Nominal interest rate - Inflation rate
on substituting the respective values, we get
Real interest rate = 7.85% - 12.3%
Or
The real interest rate = - 4.45%
Here,
Since the real rate of interest is negative, this means that the purchasing power of the savings have decreased over the year.
