Answer: Promoters
Explanation:
A promoters is the person in an organization who start the corporate and manage the investors for the financial purpose. The promoters has ability to handle and also understand the actual requirement of the customers.
The main responsibility of the promoters is that they done all the necessary formalities regarding the organization investing registration and they also deal with the contracts in the business.
They also promote the company or organization by gain maximum project through the investing process.
Marta is performing the <u>spokesperson</u> role.
<u>Explanation:</u>
By communicating projects, successes and / or perspectives, Public Relation managers build and maintain an advantageous public image for their company or customer, and thus serve as a spokesperson. The role of public relations managers is to answer questions from the press and pitch stories to the media, plan publicity kits and coordinate press conferences. A good PR manager is ultra-engaged and maintains the eye on what's going on in the industries of the clients. They also remain up-to-date about current world events and developments that may affect the industries within which they work.
There is more drama involved in unmet expectations.
The reason why customers are more likely to tell their friends about negative experiences with companies than positive ones is that humans often remember the hateful things said than the nice things
Also, when customers are satisfied with one's service, they rarely tell others. whereas an unsatisfied customer would tell others about his or her bad experience due to unmet expectations.
Logically, customers would have bigger impressions in their mind when they have bad experiences reason companies work on strengthening and improving their customer experience team.
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Answer
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Step-by-step explanation:
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