Answer:
Communication is the key to success. Plan, organize and strategically plan to help the business
Explanation:
Communication helps in
1. Increasing brand familiarity
2. Increasing product awareness
3. Product availability
4. Offers
These will help improve business.
Answer:
a. empathetic listening
Explanation:
Empathetic listening is trying to understand the point the other person is trying to make and connect with him/her. An important characteristic is to listen to the other person without judging to be open to what is being said and really understand. So, the management of Wilvade Inc. is most likely using empathetic listening because they are trying to understand the employees concers and they want to address the situation.
Answer:
The answer is False.
Explanation:
Refusing routine requests is a message strategy used by businesses to respond to issues that they do not plan to resolve.
Sometimes, this messages are automated such that when such routine request are sent in by a customer, the system responds back with an already encoded message that does not promise to reply the query.
This response is usually courteous and laced with positive language in order to help assuage the customers grief.
The case is different here because there is a promise to respond when Becky Chen added "I will contact you next week regarding the date and time of our next grand opening ceremony".
