Answer:
emotional labor
Explanation:
In simple words, emotional labor refers to the process in which an employee has to control his or her emotions due to the requirements of the job he or she has to perform. Generally, such kind of labor is required in jobs where the employee has to directly deal with the clients of the organisation.
In other words, it is concerned with acting in a specified emotion no matter what the situation is and what emotions one is actually feeling at the moment. Emotional labor often leads to dissatisfaction for jobs and poor mental health of employees.
Answer:
External customer incentives
Explanation:
External customer incentives are similar to customer incentives. The phrase external distinguishes between internal customers or company employees and other customers who chose to buy the company's products.
Customer incentives are offers given to customers by a company to attract and retain them. Businesses use incentives to convert potential customers into paying clients. Discounts are an example of external customer incentives. They are used when a business faces competition from similar products by other companies. Business also offer end of the year, anniversary, and other seasonal discounts.
Answer:
Predetermined manufacturing overhead rate= $1.961 per direct material dollar
Explanation:
Giving the following information:
At the beginning of a year, a company predicts total direct materials costs of $1,020,000 and total overhead costs of $1,220,000.
To calculate the predetermined manufacturing overhead rate we need to use the following formula:
Predetermined manufacturing overhead rate= total estimated overhead costs for the period/ total amount of allocation base
Predetermined manufacturing overhead rate= 1,220,000/1,020,000
Predetermined manufacturing overhead rate= $1.961 per direct material dollar
