Answer:
a. messages
Explanation:
<u>a. is the correct answer choice. In communication, the message is the information that is being conveyed by the sender to the receiver. </u>It can be communicated in various ways, by words, messages, symbols, expressions, etc. That means<u> the messages can be communicated through both verbal and nonverbal processes.</u>
b. is not the correct answer. In the communication process culture is a context in which communication is being held, and can effect message.
C. is not the correct answer. Language is a verbal way of sharing information.
d. is not the right answer. Channels are various ways to convey messages and information in the communication process.