Explanation: In simple words, it refers to a form of controlling strategy under which the manager guides the performance of a subordinate by expressing their views on their current performance either in form of compliments or as suggestions.
In the feedback process, if the current performance comes to be negative then the manager provides corrective actions along with the information that a deficiency has occurred.
In the given case, Sonja's manager showed her some tricks of how she can improve her performance. Thus we can conclude that th given case is an example of feedback.
