Answer:
Part A
1. Shareholders
Identification: External user
2. Creditors
Identification: External user
3. Non-executive employee
Identification: External user
4. Research and development director
Identification: Internal user
5. Purchasing manager
Identification: Internal user
6. Human resources director
Identification: Internal user
7. Production supervisors
Identification: Internal user
8. Distribution managers
Identification: Internal user
Part B
1. What are the costs of our service to customers?
Identification: Internal user
2. Should we make a five-year loan to that business?
Identification: External user
3. Should we spend further research on our product?
Identification: Internal user
4. Do income levels justify the current stock price?
Identification: External user
5. What are reasonable payroll benefits and wages?
Identification: Internal user
6. Which firm reports the highest sales and income?
Identification: External user
7. What are the costs of our productâs ingredients?
Identification: Internal user