Question

As he delivered the introduction to his speech, Giovanni spoke fluently while maintaining eye contact with his audience in order to convey a sense of confidence. Through his behavior, Giovanni is establishing ______.

Answer 1

Answer:

He is establishing rapport with the audience

Explanation:

This term comes from psychology and it is used to refer to the art or technique of creating empathy with another person, which also develops a special connection. This connection makes the listener feel much more confident and therefore the message will be transmitted in a more effective way. By keeping eye contact, among other things like gestures and body language, Giovanni established rapport and conveyed a sense of confidence to the people who were listening to him.