Answer:
The correct answer is: Service Quality Gap.
Explanation:
The Service Quality Gap refers to the difference between what a company understands a customer's desires and what must be really done to satisfy that consumer. Firms should make all the efforts in their hands to close that breach and provide the customer with the good or service they need to keep their businesses going. When the gap is not closed, the customer's loyalty fails, pushing them to look for different options in other organizations.
I think c is the correct answer
Answer:
13.64%
Explanation:
In this question, we apply the Capital Asset Pricing Model (CAPM) formula which is shown below
Expected rate of return = Risk-free rate of return + Beta × (Market rate of return - Risk-free rate of return)
= 4.8% + 1.7 × (10% - 4.8%)
= 4.8% + 1.7 × 5.2%
= 4.8% + 8.84%
= 13.64%
The (Market rate of return - Risk-free rate of return) is also called market risk premium
Answer:
C. Teach procedures for stacking items in straight, even loads.
Explanation:
