I would say that remedy/recompense is the correct answer. Recompense means to compensate or make amends.
Nobody can answer this question because there isn't a passage for us to read, but I can give you a hint; when do the words in the story change from he,her, and they to me,myself, and I? That should give you your answer. Have a great day
B.) The reporter did not appear to understand the event he was describing.