Answer:
True.
Explanation:
In Business management, customer relationship management (CRM) can be defined as the basic combination of strategies, technologies, techniques and practices for the management and evaluation of customer interactions and informations with the company's past, current and potential customers, for the purpose of increasing sales, growth and improving customer satisfaction.
A basic customer relationship management (CRM) premise is that customers form relationships with companies as opposed to companies conducting individual transactions with customers. In order to build a mutual and strong customer relationships, it is very important and essential to create a communication medium. Companies shouldn't just engage in a one-sided business transactions with their customers, it is important and essential that they try to find out what the wants or basic needs of their customers is. Consequently, they would then be able to proffer a solution or inform them that they have a solution to meet the customer's wants or requirements.
<em>Hence, in order to build a seemingly and effective customer relationship management, companies should ensure they employ competent and professional managers who has a good listening ear and pays so much attention to details. </em>
Answer:
Overhead application rate
= <u>Budgeted overhead</u>
Budgeted machine hours
= <u>$900,000</u>
30,000 hours
= $30 per machine hour
Overhead cost assigned to the product
= Overhead application rate x Actual machine hours
= $30 x 12,000 hours
= $360,000
Explanation:
In this case, there is need to determine the overhead application rate, which is the ratio of budgeted overhead to budgeted machine hours.
Then, we will obtain the overhead cost assigned to the product by multiplying the overhead application rate by actual machine hours.
Answer: Bonus pay plan of individual-level performance-based pay
Explanation:
In this scenario, an extrinsic reward used here is the bonus pay plan. An extrinsic reward simply means a reward that is being given to the employee of a particular company after a particular thing has been achieved.
Here, a bonus pay plan of individual-level performance-based pay is being used. A bonus is given to the employee for meeting a particular requirements. Bonus are calculated base on either the percentage of ones wages or salaries or by using a flat rate.
Answer:
Option (A) the ability of the group to stick together
Explanation:
The team is defined as the group of individual who work together to get a specified task done.
Here,
The workers seems to have withdrawn from the work and team that means, the group of members are not behaving as a team.
Therefore, it is needed for the manager of the team to make them stick together as a team so as to get the production better.
