The transition word which is not correctly used in the passage is moreover.
As you can see in this sentence (<span>Moreover the invention of television and digital media, such as the Internet, most ads appeared in newspapers, magazines, and the radio.), something is wrong - the sentence doesn't sound natural or grammatical. This is why that word is the one which is used incorrectly, whereas the other sentences are good.</span>
D it does bring a sense of duty to mind
They practice empathy.
They smile often.
They are intuitive of other people's needs.
They mind their manners.
They put others first
They are patient -- even when they don't feel like it.
They apologize -- but only when warranted.