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Option A. It is a process by which consumers interpret information in ways that are biased by their previously held beliefs.
<h3>What is selective distortion?</h3>
This is the term that is used to refer to the way people reason using their subconscious mind.
This type of reasoning happens as a person would try to make new information to fit with the old reasoning they have.
Read more on selective distortion here:
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Answer: Option E
Explanation: It is a known fact that a consumer gets excited more while doing offline shopping rather than the online shopping. Offline shopping through malls and stores gives the consumer advantage of live appearance and trial use in case of clothes and other such merchandize.
However the long lines for billing and other such lengthy procedures make it difficult.
Hence from the above we can conclude that the correct option is E.