A basic Customer Relationship Management premise is that<u> (B) </u><u>customers form relationships with companies as opposed to companies conducting individual transactions with customers.</u>
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- A tool known as customer relationship management (CRM) is used to handle all interactions and relationships between your business and its clients.
- The objective is straightforward: to strengthen business ties.
- CRM systems assist businesses in maintaining contact with clients, streamlining procedures, and boosting profitability.
- Expressing gratitude to customers once they make purchases.
- If a customer buys a certain product, upsell or cross-sell to them.
- sending a coupon along with a birthday greeting. giving a customer who hasn't bought anything recently a discount.
What is CRM and why is it important?
- CRM enables organizations to establish a relationship with their clients, which fosters loyalty and client retention.
- CRM is a management technique that boosts a company's profits since customer loyalty and revenue are two factors that influence a company's revenue.
Learn more about customer relationship management (CRM) /brainly.com/question/21299183
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Answer:
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Explanation:
Answer: Internet.
Explanation:
The internet is the fastest way a business can advertise it's products to a global audience. The internet is a wireless interconnection of computers across the Earth, where communication is made easier and information is shared.
Answer:
The answer is: Taylorism
Explanation:
Frederick Winslow Taylor and Henry Fayol are considered the "fathers" of management theory, but had opposing views on how businesses should work and be organized. Taylor was responsible for developing the Scientific Management theory (Taylorism) and led the Efficiency Movement.
He was obsessed with increasing labor productivity. Most of his theories are considered archaic now, but he was the first man to really try to understand this concept. Most of his ideas still serve as a basis for modern management and some companies like McDonald's still follow several of his basic concepts like work specialization.