Self-checkout @ a grocery store is an example of a customer participation in service delivery.
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Answer:
c) a benefit corporation.
Explanation:
A benefits corporation is the corporation that creates a positive impact on the society and its well being. The directors and the officers of this corporation would operate the business with the similar authority and behavior as done in the traditional corporation but the decision impact affect not only the shareholders but also the employees, customers etc
So as per the given situation, the correct option is c.