Answer:
a. 5.40%
Explanation:
First, I will calculate the new cost of equity for both stock X and Y:
Required rate of return = risk free rate + (beta x market premium)
Re stock X = 8% + (1.6 x 6%) = 8% + 9.6% = 17.6%
Re stock Y = 8% + (0.7 x 6%) = 8% + 4.2% = 12.2%
The difference between the required rate of return = 17.6% - 12.2% = 5.4%
<em>A) Franchise is a business model Samantha have in mind.</em>
Answer: <em>A) Franchise </em>
Explanation:
Franchise is the business model which is adopted by many business organisation for the purpose of business expansion. Where the other new business holders carry out the business using the company's procedure, brand name etc.
Under the same name and business line, the business is carried out by the new reciters and a amount of their profit is earned by the owner of the business. Here in this case Samantha is using Franchise business model.
One can display good customer service by having a professional appearance while attending to customers.
<h3>What is customer service?</h3>
Customer service is a process of ensuring that customers are well catered for when delivering services to them.
Characteristics of a good customer service are:
- Promptness
- Politeness
- Professionalism
Hence, one can display good customer service by having a professional appearance while attending to customers.
Learn more about customer service here : brainly.com/question/1286522
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