All categories

2 years ago

Based on the problems you have seen so far at gearon, what type of crm applications will be most helpful to the company?

2 answers:

6 0

The most helpful application would be Relationship Management and Customer<span> Support Applications
The problem that experienced by Geareon is not acquiring a new customer, but rather involves in something around s</span><span>upporting and retaining current customers.
In order to solve this, Gearon need to implement better ways that allow the customers to feel connected with the company.</span>

victus00 [196]2 years ago

3 0

The type of CRM applications that will be most helpful to the company is the analytical CRM.

<h2>Further Explanation</h2>

CRM stands for Customer Relationship Management. It is a discipline in business and technology that manages the ways a company handles its customer for the purpose of increasing revenue, profitability, customer satisfaction and retention. Another goal of CRM is to improve the company’s customer focus by analyzing different aspects of customer relationships which includes customer service, sales, and marketing.

CRM Applications is a form of information technology that automates and integrates departments in an organization that is customer-related such as sales, marketing and customer service so that they can provide quick and consistent service to their customers.

Types of Customer Relationship Management (CRM) applications

Operational CRM provides support to sales automation, marketing automation and service automation. It streamlines these business process in order to generate leads, convert leads into contacts, acquire all relevant details and to provide service for the whole lifecycle of the customer.

Analytical CRM provides support to top management, sales, marketing and customer support in analyzing the better way to serve customers by using the data generated by operational CRM. Through this data analysis, top management can take better decision, marketing team can determine effective campaign, sales can boost sales and customer support team can improve the quality of their support thus building strong customer relationship.

Collaborative CRM also called Strategic CRM. It enables an organization to work with different business units by sharing customer information. For example, inquiry from a customer service team could be useful for sales team to generate lead.

Learn more:

Sales and marketing lead brainly.com/question/4392072
Marketing brainly.com/question/6988222

Keywords: CRM, customer relationship management, customer

You might be interested in

Inventories held for sale in the normal course of business are classified in the balance sheet as?

Iteru [2.4K]

Inventories held for sale in the normal course of business are classified in the balance sheet as Current liabilities.

<h3>What is meant by current liability?</h3>

This is the term that is used to refer to all of the financial obligations that the customer would have to have due to themselves in the long run. These are the liabilities that are known to be dropped in the current assets and would then be settled in the course of a year.

Hence we can say that Inventories held for sale in the normal course of business are classified in the balance sheet as Current liabilities.

Read more on Current liabilities here: brainly.com/question/28039459

#SPJ1

4 0

1 year ago

The head of ABC Company announces that the company is going to start a weekend project teaching self-defense techniques to under

Alex73 [517]

Answer:

B. behavioral

Explanation:

Attitude is the way of handling things as every individual use different approach in handling different task. There are three components that impact the attitude of working.

Cognitive.
Affective.
Behavioral.

The cognitive component is referred to as the knowledge and information of the people about the task or object.

The affective component is referred to like the feeling and emotion of a person toward handling any task or objects.

The behavioral component is a natural tendency of humans to behave in a certain way in a particular situation.

8 0

2 years ago

Firms face competing pressures in the marketplace–how to achieve lower costs through proven approaches to production, while look

Solnce55 [7]

Answer:

1. Pressures for local responsiveness may make it difficult to ______________________________.

monitor and adapt to changing customer tastes in a large number of foreign markets

2. __________________________is the most appropriate strategy when there are substantial differences across nations with regard to consumer tastes and preferences, and where cost pressures are not too intense.

Localization strategy

3. ___________________________ is the most appropriate strategy when the firm simultaneously faces strong pressures for both cost reductions and local responsiveness.

Transnational strategy

4. A firm facing low pressures for local responsiveness and few pressures to contain costs might best pursue a(n) _______________________.

international strategy

5. Markets are dynamic, and any firm will face competition. In time, international and localization strategies tend to become less viable, and managers need to ________________________________.

orient their companies toward either a global standardization or transnational strategy

Explanation:

When a company's global business activities are coordinated via cooperation and interdependence between its head office, operational divisions, and internationally located subsidiaries or retail outlets, the entity tends to realize more competitive advantages than when it uses a single strategy. This is why the transnational strategy is offering the best alternative for international businesses in the globalized economy.

7 0

2 years ago

Read 2 more answers

Which of the following BEST describes a mission? an objective that a business hopes and plans to achieve the shared experiences,

nevsk [136]

Answer:

An organisation statement on how it will achieve its purpose in the environment in which it conducts business.

Explanation:

A mission statement can be defined as a statement which explains the reasons for an organisation existence, it also explains what a business aims to achieve at a long-run.

All organisations have their different mission statements which clearly defines the purpose of the business. It is used to create a form of direction and also motivation to the various employees of the organisation.

Mission statements serves as a guide that enables the organisation to achieve their objectives and goals, It also helps in the planning of future aspirations.

4 0

2 years ago

The language of price controls Suppose that, in a competitive market without government regulations, the equilibrium price of mi

drek231 [11]

Answer:

Price floor binding

b. price ceiling binding

price floor and binding

Explanation:

A price floor is when the government or an agency of the government sets the minimum price of a product. A price floor is binding if it is set above equilibrium price.

Price ceiling is when the government or an agency of the government sets the maximum price for a product. It is binding when it is set below equilibrium price.

The minimum price of milk is above equilibrium price. So, it is a binding price floor

The maximum price of milk is below equilibrium price. It is binding price ceiling

If teenagers can't find jobs due to minimum wages law. It means that the minimum wage must be above equilibrium price. This is because it is when price is above equilibrium price that supply of labour outstrips demand. So, it is a binding price floor

8 0

2 years ago