Hey there!
We can assume her falling down the stairs was an accident and technically we can blame Ana for it. If not an accident, say that there was some water leaking from a pipe that went on the stairs or someone was cleaning them and left some hazardous slippery chemicals- that would be a violation of basic workplace standards.
However, our real problem here is Ron. He picks up Ana, and instead of calling someone who could help or seeing if someone else had a first aid kit, he uses a paper towel. The problem with this is that the cut could get infected because the paper towel may have bacteria on it. This is the main violation.
Hope this helps
Answer:
The best advice is: a. Beware of overusing quotations because you may appear as if you have no ideas of your own.
Explanation:
If you use too many quotations, there is a risk of writing a paper that is a compilation of someonelse's work, and since the paper is yours it should include your own ideas backed up (if necessary) by the words of a relevant author. When teachers correct essays they are interested in seeing you in the paper, and not only other authors, because they have to give you a mark, they already know what Freud, Dessasure, Lacan, Einstein think.
Option B: not possible because you should never change what you include between inverted commas, these are there to show that you are writing someonelse's words, if you change them it would seem that your words are the author's words.
Option C: not possible because if you don't summarize or introduce a quotation with your own words, then your paper would be a comilation of someonelse's words. Of course, you should always be clever about what information is better to write with your own words and which one not.
Option D: not possible because it would be impossible to write a paper without quotes; quotations from other authors give reliability and credibility to your work.