Answer: The correct answers are listing the names of satisfied users and including performance tests, polls or awards.
Explanation: One techniques that helps to overcome resistance and build credibility is listing the names of satisfied users. Offering personal references for a product is an effective way to build credibility and overcome resistance. Another way to do this is by including performance tests, polls or awards. These types of items give your product credibility to people because they are seeing feedback from current users.
The answer to the question is (C) time is lost to coordinating and organizing group members.
Actual group productivity is never quite equal to the expected productivity mainly because there are other processes involved in the team that the team members must do in order to reach the set common goal. Some of these processes usually include determining how to do the work and distributing the assignments to the right person, as well as setting the roles in the team.
B. Participative management and empowerment
